At Partsology, we want you to have a great experience. It all starts by offering Free Next Day Delivery and High Quality Parts. Our Customer Service reps are availiable by phone or chat to answer all kinds of questions. We know however, that at some point, you'll find yourself needing to return a part. Sometimes the wrong part may have been chosen by mistake, it may not fit, you may have changed your mind, or the part may be defective. For these cases, we wanted to make sure you had a worry-free return experience.
|Reason||Changed mind / Ordered Part by Mistake||Part is defective / Warehouse made mistake and sent wrong part|
|Return Shipping Cost||Customer pays for return label / Can be purchased from us||Partsology will provide a free prepaid return label|
|Restocking Fee||15% of purchase||N/A|
|Refund or Exchange||Refund or Exchange provided after we receive item||Exchange sent immediately w/ Overnight Delivery Service or refund after we receive item.|